Customer Service

Shipping & Delivery
Rollout ships all items UPS ground (unless otherwise instructed). Purchases made before Noon will ship out same day, and purchases made after Noon will ship the following day. We ship Monday through Friday to all 50 states of the USA.
Privacy & Security
Privacy is important to us here at Rollout. If you have any questions or concerns about this privacy statement please contact us via email at jonathan@wearrollout.com. Our primary goal in collecting personal information is to provide you with a smooth, efficient and customized experience. Under some circumstances we may require additional financial information. We use your financial information, including credit card information to verify your name, address and other information to bill you for use of our services. The information we maintain in your customer file is used to resolve disputes and troubleshoot problems. We do not sell or rent any personally identifiable information about you to any third party.
Returns & Replacements
You are welcome to return or exchange any items purchased from Rollout. The products must be returned in the same condition they were received in. Clothing must be unworn and in the original packaging. Rollout will refund the product cost only. All shipping fees and taxes incurred will be the responsibility of the customer. You may also return your items in exchange for a new size if your items do not fit. If you need to make a return please call us at 908-309-1829 or email us at jonathan@wearrollout.com so we can issue you your return information.
Ordering
You may order via our secure online ordering system or you may send your order request via email or phone. We will respond to your email orders as soon we we possibly can, and are available for phone orders Monday through Friday 9am to 6pm EST.
Payment, Pricing & Promotions
Payment is possible with any major credit card through our online ordering system. We also accept Paypal as a form of payment should we fulfill an order outside of our normal online channel. Customers may also pay by check, however orders made by check will not ship out until check is cashed and clears..